Last updated: June 17, 2026
1. Introduction
This Privacy Policy explains how Ysg Bilişim Server Services (“Ysg Bilişim”, “we”, “us”) collects, uses, stores, and protects personal data when you use our website, customer panel, and related services.
By using our services, you acknowledge that you have read and understood this policy. Personal data is processed in accordance with applicable Turkish law (KVKK — Law No. 6698) and, where relevant, GDPR principles for EU-based infrastructure.
2. Data Controller
Data Controller: Ysg Bilişim Server Services
Email: destek@ysgbilisim.com
Website: www.ysgbilisim.com
3. Personal Data We Collect
We may collect the following categories of data:
- Identity & contact: name, email, phone, company, billing address
- Account data: username, hashed password, session logs, language preference
- Payment data: order amounts, invoices, wallet transactions, bank transfer notifications (card data is processed by payment providers, not stored on our servers)
- Service usage: order history, server access credentials delivery, domain/DNS management logs, support tickets
- Technical data: IP address, browser type, device info, cookies, access and security logs
- Communications: support messages, email correspondence, WhatsApp/Discord support records
4. Purposes of Processing
- Account registration, authentication, and customer panel operation
- Provision of VDS, dedicated servers, licenses, domains, web design, and related services
- Payment processing, wallet operations, invoicing, and accounting obligations
- Technical support, security, fraud prevention, and service improvement
- Compliance with legal obligations
- Marketing communications only with your explicit consent
5. Legal Basis
Processing is based on contract performance, legal obligation, legitimate interests, and consent where required.
6. Cookies
We use essential cookies for sessions, CSRF protection, language/theme preferences, and site performance. You may manage cookies in your browser; disabling some cookies may affect functionality.
7. Third-Party Sharing
Data is shared only when necessary with:
- Infrastructure providers: OVH and similar data center partners
- Payment providers: banks, EFT/wire channels, MaxiCard/MaxiGame for wallet top-ups
- Communication tools: email, WhatsApp, Discord (support only)
- Authorities: when required by law
We do not sell personal data for advertising purposes.
8. International Transfers
Servers may be hosted in OVH data centers within the European Union (e.g., France). Transfers are made with appropriate safeguards under applicable law.
9. Retention
Data is retained for as long as necessary for the processing purpose and legal limitation periods. After account closure, data is deleted or anonymized except where retention is legally required.
10. Security
We apply SSL/TLS, access controls, firewalls, backups, password hashing, authorization layers, and logging. No system is 100% secure; we commit to reasonable care but not absolute security.
11. Your Rights
Under KVKK and applicable law, you may request access, correction, deletion, information on third-party transfers, objection to automated decision-making, and compensation for unlawful processing. Contact destek@ysgbilisim.com. Requests are answered within 30 days where applicable.
12. Children
Our services are not directed at individuals under 18. We do not knowingly collect data from minors.
13. Changes
This policy may be updated. The current version applies from the date published on our website. Material changes may be communicated via the customer panel or email.
14. Contact
Privacy inquiries: destek@ysgbilisim.com