Ysg Bilişim Server Services

FAQ

Frequently asked questions and quick answers.

How long does VDS server setup take?

Automatic provisioning usually completes within 5–15 minutes. Custom setup or high load may take longer; our support team will notify you.

What payment methods are available?

You can pay via wallet, bank transfer, MaxiCard E-Pin, and other announced methods. Instant checkout with the virtual wallet is available.

What are your support hours?

Our ticket system, email, WhatsApp, and Discord support are available 24/7. Open a support ticket from the customer panel for urgent technical issues.

What are the refund and cancellation terms?

Delivered virtual services are non-refundable. Undelivered orders may be cancelled; approved refunds are processed within 7–14 business days. See our Refund Policy for details.

How do I manage domains and DNS?

After your domain is active, manage nameservers and DNS records under Customer Panel → My Domains.